Data Privacy Policy
Last updated: September 14, 2026
This privacy policy explains how The Clean Sweep collects, uses, and protects information when you visit this website or contact us through it. We are committed to protecting your privacy and being clear about what data we collect and why.
1. Information We Collect
We may collect the following types of information:
- Contact form submissions: name, email address, phone number, and any message or details you submit to us.
- Technical information: a hashed (anonymized) version of your IP address and your browser's user-agent string, collected automatically when you submit a form, for spam prevention and security purposes.
- Site usage data: aggregate, privacy-focused traffic analytics (see Section 3 below) that do not identify you personally.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide the services you've requested.
- Maintain internal records of customer communications.
- Improve this website and our services based on how visitors use it.
- Protect this website and our business against spam and fraudulent submissions.
We do not send marketing emails or text messages based on information collected through this website, and we do not sell your personal information to third parties.
3. Analytics & Third-Party Services
This website may use the following services to help us understand visitor traffic and operate effectively:
- Cloudflare Web Analytics — a cookieless, privacy-focused traffic-analytics beacon that helps us understand how visitors use this site. It does not track you across other websites.
- Website Chatbot — if you use the chat widget on this site, your messages are stored so we can respond to and improve our customer service. Do not share sensitive personal information (such as Social Security numbers or payment card details) in chat.
4. Data Retention
We retain contact form submissions for as long as necessary to respond to your inquiry and maintain reasonable business records, or as required by law. You may request deletion of your information at any time (see Section 6).
5. Security
We use reasonable technical and organizational measures to protect the information you provide from unauthorized access, disclosure, alteration, or loss.
6. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain uses of your information.
To exercise any of these rights, please contact us at thecleansweep2011@yahoo.com.
7. Links to Other Websites
This website may contain links to other websites not operated by us. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies.
8. Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us at thecleansweep2011@yahoo.com or write to us at Waltham, MA.